Schadenamangement

Professional from processing to management. MAN Financial Services provides all claim management and processing services in the event of an accident. The service includes vehicle transport, repair, organization of a replacement vehicle and coordination with the insurers. In short: A full claim coverage package.

Claim management in 5 easy steps:

  1. Report the claim/accident immediately to the claims department in writing within 48 hours.
  2. Include all the necessary information in the claim form (ideally with photos of the damage from the accident site and sketch of the accident process).
  3. The claim notice form can be found in our online customer service centre.
  4. Please send the completed and signed form to the claims department:
    schaden@manrental.eu
  5. In order to coordinate further procedures (assessment/ repairs/ cost estimates), you shall be contacted by an employee from the claims department.

Important service numbers

24 hour breakdown service 01806 018222*
Tyre service 01805 009637**
Technician service 01805 009639**
Claims processing 04282 9319919
24-Stunden-Pannenhilfe

24 hour breakdown service

24-hour service for minimal down times.

We have developed solutions for the greatest possible mobility, so that your freight arrives on time and reliably. Our 24 hour breakdown service, our broad service network with 7,500 garages and our replacement vehicles make sure you can get back on the road quickly.

ADAC Truck Service: 01806 018222*

* €0.20 €/call from land line, Mobile telephone €0.60 /call | ** €0.14 /Min. from land lines; mobile phone calls max €0.42 /min. | Weekdays 8:00 AM to 5:30 PM